The item itself was perfect. I have zero complaints. I would give five stars on it except for the fact that customer service was terrible. I emailed you guys to get an update on my ID badge and immediately my email was blocked. I messaged you guys online. No reply still and it's bee several weeks now. I tried to contact via phone as well. Couldn't get ahold of anyone. So while the product itself was perfect, the customer service could use lots of work. Also, it's very strange that you guys blocked the email of a paying customer, especially considering that the email I replied to is the one your website says to do do with any questions.