The item and quality was great. The shipping and customer service experience was one of the worst ever. The website offered to have the item ready in 5 days, but it took two weeks. Every time I tried to email about my item I never received an answer back. I called the number to no one answering. I even tried reaching out on amazon and still got no reply. So although the item was great the lack of communication and customer service on the site is horrible. This will unfortunately be my last purchase ever here and I advise others to be very careful with your orders.